Deputy Director for Operations

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Deputy Director for Operations, Rwanda (NEW POSITION)
Region: International
Location: Rwanda
# of openings: 1
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Description
Reports to: Deputy Country Director, Inshuti Mu Buzima
Location: Rwanda

Organizational Profile:
Partners In Health (“PIH”), co-founded by Paul Farmer and Ophelia Dahl and headquartered in Boston, MA, is an internationally recognized non-profit organization whose mission is to provide a preferential option for the poor in health care. Through its service delivery, training, advocacy and research, PIH works globally to bring the benefits of modern medical science to those most in need and to serve as an antidote to despair. PIH has major programs in Haiti, Peru, Guatemala, Mexico, Russia, Rwanda, Lesotho, Malawi, Burundi, Kazakhstan, the Dominican Republic, and Boston, working tirelessly to lessen the joint burden of disease and poverty.

This is an exciting time for PIH as the organization is going through a period of significant growth. PIH has played a vital role in the response and reconstruction of Haiti following the 2010 earthquake, and these efforts are resulting in both a broadened scope of work and heightened visibility for the organization. As the work continues to expand, PIH seeks individuals committed to the mission and values of the organization (see PIH values) to join the team.

Inshuti Mu Buzima (IMB), PIH’s sister organization in Rwanda, has the goal of supporting the Rwandan Ministry of Health at the district and national levels, to improve the health and promote the rights of the people of Rwanda by ensuring universal access to high quality, comprehensive care.

Overall Responsibilities:
The IMB Deputy Director for Operations will coach and train the IMB Chief Operating Officer and non-clinical leadership team with the implementation of non-clinical programs. In particular, the Deputy Director for Operations will focus on (1) mentoring and supporting the Chief Operating Officer on all work-streams [particularly for finance, communications, operations and strategy]; (2) building program management capacity with non-clinical program; (3) ensure smooth cross-district coordination and operations. The successful candidate will develop tools and processes to facilitate efficient management practices, providing mentorship as appropriate for non-clinical program managers.

Qualified candidates will have experience managing a team of professionals, in a for-profit or non-profit organization. The candidate will have strong interpersonal skills needed to influence and guide decisions for a host of managers and directors s/he does not directly manage. Success is predicated on forming high-trust relationships with colleagues and providing cogent advice.

Ability to commit to 2-years is preferred.

Specific Responsibilities:

Mentor and Support Chief Operating Officer (COO)
• Coach COO and non-clinical leadership team in leading the administration of non-clinical programs, including: communication, finance and administration.
• Pilot, with support of COO, review and analysis of non-clinical program reports on program performance metrics, status of activities as compared to work plan, and actual spending as compared to budget in order to anticipate, identify, and address potential challenges.
• Accompany COO’s engagement with key partners, donors, and government partners on all administration, management, and finance issues.
• Assist COO in preparing, writing and editing reports.
• Support coordination of non-clinical and cross-cutting programs, helping to ensure interdepartmental priorities and projects steadily move forward.
• Perform other special projects as assigned by COO or Deputy Country Director.
 

Build Non-Clinical Program Management Capacity
• Facilitate program management by supporting non-clinical staff to develop strategic goals, and to create work plans and budgets.
• In close collaboration with M&E team, ensure each manager or coordinator has defined, clear and applicable performance metrics for their program, and that they are being monitored on a regular basis and part of the decision-making process.
• Lead program staff to gather and analyze programmatic and financial data used in management reports for improved decision-making.
• Ensure communication across programs runs smoothly, including planning meetings, providing frequent updates and ensuring information is appropriately shared throughout the organization, both within IMB and with colleagues in Boston.
• Develop the managerial capacity of program managers through one-on-one coaching and implementation of management training curricula that are directly applicable to managers’ daily work.
• Train non-clinical leadership and managers more generally with major projects as necessary.
 

Cross-site coordination and operations
• Travel frequently to each of three districts of Rwanda that IMB supports.
• Manage district-based non-clinical activities across three districts, disseminating best practices.
• Institute quality improvement initiatives across the district sites.
 

Requirements:
• MBA or equivalent graduate degree with 3 years of work experience in management, finance or consulting, or Bachelor’s degree with 5+ years of applicable work experience.
• English fluency required; French proficiency strongly preferred.
• High-degree of proficiency with Excel and PowerPoint.
• Strong communication, writing and presentation skills.
• Experience with financial management and analytical skills.
• Proven ability to exercise good judgment and diplomacy.
• Ability to work under pressure, handle multiple assignments, prioritize work flow, adapt to fluctuating workload, and meet deadlines.
• Prior experience working in resource-poor settings preferred.
• Willingness to travel frequently within country, and work long hours.
• Genuine gratification with working in a collaborative team atmosphere.
• Ability to commit 2-years is preferred.
• Commitment to social justice.

To apply, please visit our website at http://www.pih.org/pages/employment/openings/