Community Relations Director (CRD) M/F

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IICD is a non-profit foundation that specialises in information and communication technology (ICT) as a tool for development.

IICD is active in Africa and Latin America where we bring about technical and social innovations that create and enhance development opportunities in education, governance, livelihoods, health and the environment.

For maximum impact we work closely with partners from the public, private and non-profit sectors.

Our aim is to help our local partners – teachers, farmers, health workers, local government officials and civil servants - to formulate and implement their own ICT-supported development policies and programmes.

Traditionally a “community” has been defined as a group of interacting people living in a common location. The word is often used to refer to a group that is organized around common values and is attributed with social cohesion within a shared geographical location, generally in social units larger than a household. Since the advent of the Internet, the concept of community no longer has geographical limitations, as people can now virtually gather in an online community and share common interests regardless of physical location.

IICD is serving and benefiting from different kinds of communities that share common values and/or interests. All these communities have their own expectations and challenges in this relationship.

From the above it has been made clear that IICD cannot exist without being in strong communication with its communities. For that reason we are looking for a:

Community Relations Director (CRD) M/F

As the CR Director for IICD, you will manage the CR Team. The CR Team is responsible for products to serve the information and learning needs of the communities. They are also responsible for fundraising activities and products. The CR Team applies a customized approach in order to serve these different communities.

Summary of key responsibilities

The CRD develops and implements pro-active IICD-wide professional community relations strategy in order to assist MT and Staff in achieving the IICD's vision, mission and strategy, to keep IICD aware of its communities’ needs and expectations, in order to keep the
community informed about IICD accomplishments and in order to get funding for IICD and partners.

The CRD is a high-level position responsible for planning, coordinating, and implementing the above mentioned IICD community relations strategy, and for ensuring that all appropriate teams are adequately informed and involved.

He/She must be able to differentiate between IICD as an organisation and IICD as part of the International Community and reports to the Managing Director.

Responsibilities include but are not limited to the following:
• Conceptualizes the different functions/roles of communities in relation to the core business of IICD and determines the most effective and efficient ways to inform and communicate with them (including products);
• Assign, supervise, mentor, strategize, oversee and review activities of the CR Team;
• Develops, plans, coordinates and implements a proactive community and media relations strategy in order to ensure that the needs of IICD’s clients/partners are well-known of IICD staff; IICD messages and image are appropriately conveyed to the public; that public is informed of community benefits provided by the IICD;
and that communities learning needs are satisfied;
• Plays a key role in identifying, cultivating and soliciting major donors. Should demonstrate a track record in securing income commitments at six and seven figure levels in a non profit environment. Is acquainted with generating a target output and setting realistic goals for growth;
• Has an active role with knowledge sharing as well as knowledge management activities, tools, techniques and methodologies in order to create and participate in a learning environment (culture) within the IICD.

Summary of Experience

As a qualified candidate for this challenging and exiting Executive position you have performed at least 8 years in progressively responsible Executive roles within the non-profit sector OR at least 10 years in a professional role covering issues and challenges similar or related to community infrastructure investment.

Must haves:

• Master Degree in Communications, Marketing, Public Relations, non-profit management;
• Proven ability to negotiate, influence, and collaborate with other key decision makers in a complex environment;
• Ability to coach and mentor others;
• Ability to work independently and as part of a management team;
• Proven successful record in the use of social media.

Required Knowledge, Skills and Abilities

• Ability to utilize various social media channels as well as traditional media channels to optimize the exposure of IICD and the difference we are making in society;
• Ability to think and act strategically while possessing the managerial skills to enable "hands-on" execution of programs and projects;
• Fluent in English and Dutch especially writing. Spanish and French a plus.

Core Competencies

- Decisiveness
Active decision-making; committing oneself to definite opinions, taking actions.

- Organisational insight and awareness
Knowing how different elements of the organisation mutually influence each other and acting accordingly, recognising the effect and results of one’s own decisions or activities on other parts of the organisation.

- Entrepreneurship
Recognising opportunities for both new and current activities; acting accordingly and taking risks when opportunity knocks.

For a full Job Description: visit our website. www.iicd.org

Salary range: € 50,400 to € 72,000 annually.

To apply please email your Cover Letter plus CV to: Patrick Sambo (HR Manager) at vacancy@iicd.org

For more information concerning the position, please contact:
Caroline Figuères (Managing Director) +31 (0)70- 311 73 11

Closing date: Monday February 7th, 2011

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