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Head of Advocacy

Child Helpline International
Location: Amsterdam
Last Date: November 15, 2010
Email: (Reference:

Head of Advocacy – Child Helpline International

Child Helpline International (CHI) is the global network of child helplines. CHI’s objectives: to create a platform for networking amongst helplines, to establish new helplines across the world, to strengthen and scale-up existing helplines and to advocate for better services for children across the globe.

CHI is seeking a charismatic and dynamic Head of Advocacy to lead the Department and contribute towards the successful implementation of CHI’s next strategic phase. The ideal candidate should possess leadership and managerial skills, with substantial advocacy experience. Knowledge of child protection in an international setting is essential, as is the ability to bring data to life; knowledge of the value and concept of child helplines as part of the child protection sector is also helpful. The candidate must demonstrate, through professional experience and specific accomplishments, a business mindset as well as excellent diplomatic communications and interpersonal skills. The successful candidate will have an extensive international network and is available to travel.

The role of Head of Advocacy

The Head of Advocacy works closely with the other two heads of department, and reports to the Executive Director. Together, the four managers comprise the Management Board. Each plays a key role in spearheading, developing strategies and working together to realise the organisational and departmental objectives.

Responsibilities include:

• Develop, manage and coordinate the work and budget of the Advocacy Department.
• Ability to lead the analysis of child helpline data and ensure that data is harnessed, analysed and published in line with CHI strategy.
• Develop and sustain relationships with partner organisations, international bodies and other relevant organisations.
• Engage in advocacy at all levels, representing CHI and child helplines alike.
• Leading the development of child protection policy at CHI.

• Excellent managerial skills.
• Native or near-native English; fluency in Spanish, French or Arabic is a plus.
• A broad knowledge of international relations and regional dynamics.
• In-depth data and research knowledge.
• Substantial (at least five years) proven experience in a leadership position.
• A degree in a subject related to international development or equivalent qualification(s).
• Experience within the child protection sector.
• Excellent written, verbal and communication skills, public speaking and presentation skills
• Proven experience with financial management of programmes.
• Creative and proactive approach.
• Ability to travel when necessary.
• Ability to handle multiple programmes and work under pressure.
• Ability to work in a small team.

Salary Indication
Child Helpline International is based in Amsterdam. We can offer the successful candidate a one year (extendable) contract with a competitive salary.

Written applications, with extensive CV and names and addresses of three references should be forwarded by 15 November to Helen Mason, Head of Operations, at: 

Child Helpline International
Herengracht 418-III
1017 BZ Amsterdam
The Netherlands


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