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Technical Documentation and Knowledge Management (KM) Specialist
Elizabeth Glaser Pediatric AIDS Foundation
Location: Washington, DC or Los Angeles
Last Date: April 15, 2011
Email: firstname.lastname@example.org (Reference:
REQUEST FOR PROPOSALS #02300
Elizabeth Glaser Pediatric AIDS
Connecticut Ave NW, Suite 200
Washington, DC or Los Angeles, CA
Documentation and Knowledge Management (KM) Specialist
Elizabeth Glaser Pediatric AIDS Foundation (the Foundation) seeks a technical
documentation and knowledge management (KM) specialist to support knowledge
sharing and application of KM methodologies and tools related to the Elizabeth
Glaser Pediatric AIDS Foundation’s HIV/AIDS program implementation activities in
17 countries worldwide.
Deadline: April 15, 2011 – 5:00 p.m. Eastern time
Statement of Business
Elizabeth Glaser Pediatric AIDS Foundation, a U.S. non-profit organization, is
the worldwide leader in the fight against pediatric AIDS. Our mission is to
prevent pediatric HIV infection and to eradicate pediatric AIDS through
research, advocacy, and prevention and treatment programs. For more information,
- Under the
guidance of the Senior Technical Editor, support Foundation country programs
and global staff to achieve broader knowledge management and documentation
Facilitate cross-project learning and best practice transfer within and
outside EGPAF through documentation and dissemination/sharing of program
innovations and lessons learned
documentation and dissemination of knowledge generated through internal
advisory/working groups, expert meetings, and virtual discussion groups
Facilitate training of existing technical staff and new-hires through
development / adaptation of curricula for the Foundation’s e-learning
Develop templates and tools
to support routine sharing of programmatic innovations and lessons learned
- Under the
guidance of the Senior Technical Editor, support implementation and roll-out
of the Foundation’s new intranet
and catalog key internal and external technical resources and upload to
online document repository
technical teams in developing team content and collaborations spaces
intranet content templates and guidelines
training and mentorship to individuals and teams to support more effective
use of the new intranet
site metrics to identify performance / usage gaps
Routinely update staff on site changes and improvements
documentation, such as user guides, to support more effective use of
Timeframe: Approximately 40 hours/week, from May 2011 to December 2011.
tasks and materials that are responsive to the Foundation’s requests and
the work of the contractor by communicating the Foundation’s needs and
expectations for each project/service.
will perform the services from their home office and also at EGPAF’s Los Angeles
or DC Office as required.
Bachelor’s degree required. Master’s degree in Knowledge Management, Public
Health, International Development, Communications, or similar preferred; and
- 3-5 years
practical experience in applying knowledge management methodologies and tools,
preferably in an international health or development setting.
Experience in the deployment, use and management of “enterprise 2.0” social
networking tools and/or corporate intranets
Intermediate or better understanding of written French and/or Portuguese.
and/or experience in project management
Experience with online electronic document/content management systems
Experience creating training curricula or e-learning modules
Knowledge, Skills and Abilities
the- art knowledge of the literature, tools, and practices of knowledge
publication (electronic and print) writing, editing, and formatting skills;
understanding of medical terminology, especially related to HIV/AIDS;
listening and information gathering skills, and ability to compile and
consolidate technical information and resources;
Proficient in Word, PowerPoint, and Excel;
communication and organizational skills with demonstrated success working in a
multicultural team environment;
knowledge of English grammar, composition, and style;
to work independently;
attention to detail and follow-through;
Willingness to travel domestically and internationally and work with project
teams in developing countries.
- This will
be a fully loaded hourly labor rate contract. Payment will be based on the
proposed price, up to a ceiling, plus reimbursement for any expenses
pre-approved by the Foundation (such as travel expenses).
stated otherwise in a specific task order statement of work, the contractor is
responsible for providing the equipment, and/or supplies required to perform
the services specified.
deliverables provided to the Foundation will be the exclusive property of the
Foundation and will be provided without any additional fee beyond the
Foundation will use a “best value” method for selecting the most advantageous
contractor or firm to provide these services. All proposals provided to the
Foundation by offerors will be evaluated by the Foundation solely against the
Contractor’s demonstrated experience in applying knowledge management
methodologies and tools in an institutional setting.
Contractor’s demonstrated experience documenting program experiences for
technical and lay audiences.
- Cost of
contractor’s services as measured by fully-loaded hourly labor rate.
who have the preferred (but not required) qualifications listed above will be
given extra points in the assessment process, which may or may not make them
the best value for the Foundation.
Instructions for Submission of Proposal
proposal must contain:
statement of capacity that specifically addresses the following points:
Experience in the application of knowledge management methodologies and
(3) writing samples from one or more of the following areas: international
health/development, biological sciences, clinical medicine.
Proposed fully- loaded hourly labor rate up to 40 hours/wk.
2011 Deadline for any inquiries.
inquiries should be directed to Sara Teitelman, Senior Technical Editor, at
inquiries should be directed to: Cathy Colbert, Senior Contracts Administrator,
2011 Responses to Inquiries posted on EGPAF website.
2011: Completed proposals must be delivered electronically by the deadline
mentioned on page one to: Cathy Colbert, Senior Contracts Administrator, at
email@example.com. with a “cc” to Sara Teitelman,
Senior Technical Editor at
2011 Final decision.
2011 Contract executed and Services begin.
it is our best intention to comply with the above timeline but unavoidable
delays may occur.
proposal and communications must be identified by the unique RFP# reflected on
the first page of this document. Failure to comply with this requirement may
result in non-consideration of your proposal.
not addressing each of the foregoing items could be considered non-responsive.
Late proposals will be rejected without being considered. This RFP is not an
offer to enter into agreement with any party, but rather a request to receive
proposals from persons or firms interested in providing the described services.
Such proposals shall be considered and treated by the Foundation as offers to
enter into an agreement. The Foundation reserves the right to reject all
proposals, in whole or in part, and/or enter into negotiations with any party.
The Foundation shall not be obligated for the payment of any sums whatsoever to
any recipient of this RFP until and unless a written contract between the
parties is executed. Contractor’s time spent on preparing a proposal to respond
to this solicitation will not be compensated by the Foundation.
Elizabeth Glaser Pediatric AIDS Foundation is an Equal Employment Opportunity
employer and does not discriminate against any employee or applicant for
employment because of age, disability, race, religion, color, national origin,
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