Website and Online Membership Coordinator

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Website and Online Membership Coordinator 

MADRE is seeking an experienced, passionate, highly organized professional to serve as our Website and Online Membership Coordinator. 

Responsibilities:

Online Membership and Donations Processing

• Manage online donations and communications with online donors
• Process and disburse monthly check from online donations processor
• Help build relationship with online donors, particularly recurring donors
• Create and maintain new donation pages
• Send in honor and in memory cards
• Maintain third-party donation sites and process all third party donations

Website Development and Management

• Maintain, create, and update web content that promotes each of the organizations/projects offline efforts.
• Manage MADRE’s Spanish website, including translation, approval and posting of content
• Work with vendors to evolve and upgrade website functionality and design as needed to support campaigns.
• Implement a strategy for search engine optimization.
• Ensure and maintain editorial consistency and web style guidelines.
• Analyze website traffic reports on Google analytics and create reports to share with staff.
• Help respond to website inquiries and information requests.
• Design and edit graphics as needed.
• Support development of other organizational/project websites as needed.

Online Campaigns and Email Advocacy

• Coordinate content for e-appeals, action campaigns and e-newsletters.
• Help maintain wrappers and pages for action campaigns and organizational messages.
• Help maintain email lists and databases.
• Analyze and share regular analysis of email campaign performance.
• Support creation and implementation of online marketing plans for website, publications, campaigns, and events.
• Develop strategies for list growth.
• Provide advice and counsel on best practices on web marketing and new media, including e-mail campaigns, online newsletters, search engine optimization (SEO), podcasts, and RSS feeds

Information Technology Coordination

• Coordinate staff IT needs with an external information technology vendor.
• Handle basic IT needs such as creating user accounts for new employees and troubleshooting office technology such as networking, computers, printers, etc.
• Price and purchase office hardware and software

Online Store

• Coordinate the purchase and payment of items for the online store
• Process, photograph and upload items to the third party site
• Maintain the inventory and ship items as orders arrive
• Prepare the webstore for seasonal pushes and assist in marketing campaigns
• Develop and implement marketing strategy for online store

Qualifications:

• Commitment to women’s rights and knowledge of the human rights framework
• Knowledge of and commitment to MADRE’s vision and programs
• Familiarity with html and online content management systems
• Familiarity with DemocracyInAction or a similar online donations processor a plus
• Ability to represent MADRE and communicate effectively and sensitively with donors
• Strong research, writing and editing skills
• Database management skills and professional knowledge of Microsoft Office Suite
• Familiarity with office technology and basic IT skills
• Strong organizational skills, keen attention to detail, and ability to manage many distinct areas of work at once
• Ability to work under pressure with competing priorities and deadlines
• Experience prepping graphics and video for web
• Tech and Web 2.0 savvy
• Some knowledge of Spanish required

Start Date: Immediate

Location: New York, NY

Compensation and Benefits: Commensurate with experience

How to Apply:
Please send resume and cover letter to ocsearch@live.com. No phone calls please. 

MADRE, Inc. is an equal opportunity employer.

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