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Website and Online Membership Coordinator

Location: New York
Last Date: February 3, 2011


Website and Online Membership Coordinator 

MADRE is seeking an experienced, passionate, highly organized professional to serve as our Website and Online Membership Coordinator. 


Online Membership and Donations Processing

  • Manage online donations and communications with online donors
  • Process and disburse monthly check from online donations processor
  • Help build relationship with online donors, particularly recurring donors
  • Create and maintain new donation pages
  • Send in honor and in memory cards
  • Maintain third-party donation sites and process all third party donations

Website Development and Management

  • Maintain, create, and update web content that promotes each of the organizations/projects offline efforts.
  • Manage MADRE’s Spanish website, including translation, approval and posting of content
  • Work with vendors to evolve and upgrade website functionality and design as needed to support campaigns.
  • Implement a strategy for search engine optimization.
  • Ensure and maintain editorial consistency and web style guidelines.
  • Analyze website traffic reports on Google analytics and create reports to share with staff.
  • Help respond to website inquiries and information requests.
  • Design and edit graphics as needed.
  • Support development of other organizational/project websites as needed.

Online Campaigns and Email Advocacy

  • Coordinate content for e-appeals, action campaigns and e-newsletters.
  • Help maintain wrappers and pages for action campaigns and organizational messages.
  • Help maintain email lists and databases.
  • Analyze and share regular analysis of email campaign performance.
  • Support creation and implementation of online marketing plans for website, publications, campaigns, and events.
  • Develop strategies for list growth.
  • Provide advice and counsel on best practices on web marketing and new media, including e-mail campaigns, online newsletters, search engine optimization (SEO), podcasts, and RSS feeds

Information Technology Coordination

  • Coordinate staff IT needs with an external information technology vendor.
  • Handle basic IT needs such as creating user accounts for new employees and troubleshooting office technology such as networking, computers, printers, etc.
  • Price and purchase office hardware and software

Online Store

  • Coordinate the purchase and payment of items for the online store
  • Process, photograph and upload items to the third party site
  • Maintain the inventory and ship items as orders arrive
  • Prepare the webstore for seasonal pushes and assist in marketing campaigns
  • Develop and implement marketing strategy for online store



  • Commitment to women’s rights and knowledge of the human rights framework
  • Knowledge of and commitment to MADRE’s vision and programs
  • Familiarity with html and online content management systems
  • Familiarity with DemocracyInAction or a similar online donations processor a plus
  • Ability to represent MADRE and communicate effectively and sensitively with donors
  • Strong research, writing and editing skills
  • Database management skills and professional knowledge of Microsoft Office Suite
  • Familiarity with office technology and basic IT skills
  • Strong organizational skills, keen attention to detail, and ability to manage many distinct areas of work at once
  • Ability to work under pressure with competing priorities and deadlines
  • Experience prepping graphics and video for web
  • Tech and Web 2.0 savvy
  • Some knowledge of Spanish required

Start Date: Immediate

Location: New York, NY

Compensation and Benefits: Commensurate with experience

How to Apply:
Please send resume and cover letter to No phone calls please. 

MADRE, Inc. is an equal opportunity employer.


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