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Senior Director, Operations
 International Center for Research on Women (ICRW)

 Location: New Delhi
 Last Date: August 30, 2011
 Email: (Reference:


International Center for Research on Women


Senior Director of Operations ARO 

Functional Title:       Senior Director, Operations 

Reports to:                 Regional Director ARO 

Location:                    New Delhi, India 

Duration:                   6 months / immediate start date                                  

Primary Role:  The Director of Operations is responsible for developing and strengthening the operational capacity of the Asia Regional Office (ARO).  This will be accomplished by working with colleagues to identify where program operations including project management, business development, personnel management, financial management and contract management systems, policies and practices need to be improved.  The incumbent will work collaboratively within ARO, with the Director, Program support (D.C) and across the organization to lead the application systems, policies, procedures within ARO.  The Director of Operations will coordinate program operations with program leaders, managers, project managers and project directors. Program operations will include but not be limited to planning, staffing, progress monitoring, trouble shooting, donor reporting, and budget management. The incumbent will also participate in business development efforts including cross-team, multi-year initiatives; innovative or complex concepts and strategies for donor cultivation.   

Education:           Master’s Degree in a related discipline (Business Management, Public Affairs or related field)  

Experience:         Required:  A minimum of seven (7) years experience managing development programs or working in the development field, including developing management systems, supervising staff and liaising with key internal and external stakeholders.  Desirable: experience managing the implementation of complex programs.


§  Successful track record in business management.

§  Extensive experience developing reports, work plans and budgets.

§  Demonstrated strategic programming skills and ability to translate expertise by leading and facilitating the development and management of programming with peers as well as other partners. 

§  Knowledge of USAID rules and regulations, particularly as they pertain to operations, procurement, administration and logistics, human resources, and financial management are desirable.

§  Must have strong knowledge of financial management, human resources, logistics/operations and other administrative functional areas

§  Ability to interact effectively with all levels of internal and external clients

§  Outstanding written and oral communication skills.

Principal Responsibilities and Tasks:  

Operations (Finance & Administration)  

§  Monitor and provide direction and guidance in consultation with the Regional Director  of ARO, with internal and external business partners on program activities related to recruitment and human resources, sub-contracts and grants, finance, project administration including project start-up /close-down, procurement, and new business development tracking 

§  Provide oversight to operations functions for ARO projects in collaboration with ARO program leaders to ensure that projects are fully functional, while adhering to client and ICRW standard operating procedures and requirements. This includes human resources, recruitment, and compliance with local labor laws; project office registration and compliance with local laws; issuing and managing sub-contracts, sub-agreements, grants and consulting contracts; procurement; logistics, financial management and budgeting; payment of invoices; office administration and travel 

§  Manage ARO’s overhead budget and monitor ARO’s annual budget absorption.  Make projections to ensure annual plans are completed within budget and budget projections are met. Monitor overall project spending against budgets.   

§  Closely coordinate with ARO internal and external partners to ensure that resources and support are provided to ARO programs and initiatives.  

Business Development 

§  Collaborate with Director of Business Development (D.C.) to ensure all BD procedures are followed and track new BD opportunities in ARO.    

§  Coordinate with BD in DC on proposal development 

Human Resource Planning 

§  Provide oversight and direction to all administrative and program staff who provide support to ARO projects.  Oversee assignments and performance of ARO administrative and program staff. 

§  Coordinate with project teams in the development and negotiation of project work plans and budgets.  Help identify human resources for project implementation as needed. 


§  Coordinate with IRB management team in DC to ensure compliance with IRB procedures.

§  Respond to client concerns about overall program management issues for all projects and programs as needed.

§  Participate in ARO organizational committees or initiatives around operational and management issues.

ICRW offers a collegial and stimulating work environment, challenging innovative and meaningful development projects and an opportunity to work with development professionals who are well regarded in their fields of expertise. 

Interested candidates are requested to submit a cover letter stating why you are suitable for this position and send the resume to with subject line “Senior Director Operations/DevNetJobs”. The last date for receiving application for the position is August 30, 2011.


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