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Collections Revenue Adviser

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Ministry of Finance / Planning and Financial Management Capacity Building
Location: Timor Leste
Last Date: December 12, 2010
 

REPÚBLICA DEMOCRÁTICA DE TIMOR-LESTE

MINISTÉRIO DAS FINANÇAS:

Planning and Financial Management Capacity Building Program

 

Terms of Reference

 

Contract No.        DGRC28

 

Position                 Collections Revenue Adviser

 

Objectives

Assist in strengthening the operational capacity of the Collections Unit of the National Directorate of Domestic Revenue (NDDR), by providing technical support; operational assistance; and undertaking training and capacity building initiatives in debt recovery and non-lodgement processes.

 

Reporting             Director General for Revenue and Customs through the Senior Management Adviser (SMA), Revenue and Customs                             

Counterpart         National Director, NDDR

                              Small & Large Business Department Heads

                              Compliance Section Manager

 

Duration               30th June 2011 with the possibility of an extension. 

 

Selection Criteria

 

·         At least a University degree in a related field.

·         At least 12 years experience in experience in tax debt recovery and non lodgement processes. Experience in World Bank/IDA-assisted project in the government sector would be a distinct advantage;

·         Demonstrated computer literacy skills in the operation of Microsoft Office Outlook, Word, Excel, Power Point and related accounting software.   

·         Demonstrated work experience in a developing country context and in a multi cultural setting. 

·         Familiarity with the operations of central government bodies financial and accounting procedures would be an advantage.

·         Demonstrated understanding of government systems and processes, including integrity systems, customer service culture, and systems and processes to promote accountability and transparency.

·         Demonstrated knowledge and skills in capacity building methodologies, including preparing and running training sessions and workshops, and providing structured on-job training.

·         Excellent oral and written communication skills and proficiency in English and willingness to learn Tetun, Portuguese or Bahasa. 

Background 

The Ministry of Finance of the Government of the Democratic Republic of Timor-Leste is looking to recruit a Collections Adviser for its Planning and Financial Management Capacity Building Program (PFMBP). PFMCBP is a five-year technical assistance program supported by a grant from the International Development Association and a co-financing Multi-Donor Trust Fund. The Program started in late 2006, and is scheduled to end in June 2011 but with a possible extension to December 2012. PFMCBP provides technical assistance to sustainably strengthen planning, budgeting, public expenditure management and revenue administration for growth and poverty reduction, with emphasis on efficiency, effectiveness, accountability, integrity, service culture, and transparency.

 

PFMCBP has assisted the Government of Timor-Leste take forward an important reform agenda. Key achievements include implementation of a major reorganization of the Ministry of Finance; strengthening public expenditure management through simplification and strengthening of treasury systems and processes, and increased delegation of authority to line ministries; improved revenue management, including increased transparency in tax administration and reinforcing Petroleum Tax administration; and a gradual improvement in macroeconomic planning. There are important challenges ahead as the Ministry of Finance implements a strong reform program in a capacity constrained environment. PFMCBP itself has a challenge to build capacity and enable an increased transfer of responsibility to Timorese public servants.

 

A recent Mid-Term Review of the progress of the PFMCBP within the Ministry of Finance, and a follow-up World Bank Mission to assist in formulating a strategic plan for the General Directorate of Revenue and Customs, indicates that more work is needed in strengthening collection enforcement policies and procedures to help reduce the level of outstanding debt and to identify recalcitrant taxpayers who fail to comply with lodgement requirements of the tax laws. The Review recommends (i) conduct a comprehensive review of collection enforcement policies and procedures; (ii) develop a Collection Enforcement Procedures Manual, and (iii) develop a Collection Enforcement Training Program. The Collections Revenue Adviser is expected to play a key role in implementing the recommendations of the PFMCBP Mid Term Review and the follow-up World Bank Mission. 

Scope of Work

 

The Collections Revenue Adviser will work with the Director General for Revenue and Customs, National Director of Domestic Tax, Lead Domestic Revenue Adviser, the SMA for Revenue and Customs, relevant National staff within the NDDR, and other Advisers across the Ministry on the following:

 

  1. Primary Function: Capacity Building of counterpart

 

·         Capacity building of direct counterpart through on the job training, formal training, coaching and mentoring;

·         Evaluation of capacity building outcome and adjustment of strategies as required.

 

  1. Secondary function: Capacity building directed at the National Directorate of Domestic Revenue (NDDR) level
     

·         Conduct a comprehensive review of collection enforcement policies and procedures

·         Develop a Collection Enforcement Training Program

·         Develop a Collection Enforcement Procedures Manual,

·         Conduct formal and on-the-job training for NDDR Collections staff in procedural matters;

·         Provide assistance and mentoring in capacity building Collections staff in the areas of professionalism, accountability and transparency;

·         Implement performance indicators and standards to measure the progress of capacity building.

 

  1. Tertiary function: Undertake line functions as necessary, supporting the Director General of Revenue and Customs and the National Director of Domestic Revenue in their day-to-day management of the NDDR.
     

·         Help ensure the efficient operations of the NDDR;

·         Perform such other supporting tasks, both administrative and technical in nature, to enhance the operations of the NDDR, and as will be required by the PFMCBP and the Ministry of Finance. 

Deliverables

 

·         Prepare and agree on an Assignment Work Plan, with specific timelines and expected outcomes within 4 weeks of commencement.

·         Prepare Quarterly Progress Reports against the agreed Work Plan.

·         Conduct a comprehensive review of collection enforcement policies and procedures and draft related report.

·         Develop a Collection Enforcement Procedures Manual

·         Develop and implement a Collection Enforcement Training Program.

·         Support senior management and staff to review, simplify and streamline operating procedures and user manuals.

·         Provide assistance and support in operational tasks including debt recovery and non-lodgement procedures

·         Develop a Model processes for dealing with non lodgement and debt recovery in conjunction with NDDR staff.

·         Implement strategies to train staff to address issues associated with non lodgement of tax returns, forms and associated documentation and non-compliance with formal requests for information

·         Train National staff to prepare files for referral to Tax Counsel for litigation.

·         Conduct formal training in debt write-off and prosecution referral procedures

·         Support and mentor staff in developing their capacity to efficiently carry out debt recovery activities and non-lodgement procedures

 

The Collections Revenue Adviser will provide Quarterly Work Plan Progress Reports to the National Director of Domestic Revenue, the Senior Management Adviser (R&C) and the Senior Program Manager - PFMCBP on the progress and/or completion of the activities outlined in the Work Plan.

 

The Adviser will provide an End of Assignment report to the Senior Program Manager and Senior Management Adviser, with a copy to the National Director of Domestic Revenue, no later than 10 working days prior to the end of contract. 

Performance Evaluation 

Performance of the Collections Revenue Adviser will be assessed by the Director General for Revenue and Customs and the Senior Management Adviser in collaboration with the Senior Program Manager - PFMCBP in accordance with the performance review framework for advisers in the PFMCBP.  

There is probation period of three months. 

Application procedure 

Please visit our website at www.mof.gov.tl/  and go to ‘Employment Opportunity’ to learn about our recruitment process and your application requirements including how to address the Selection Criteria in your application. 

Applications need to be sent to our Programme Implementation Officer-PFMCBP at email address, pfmcbp@mof.gov.tl, no later than 17:00hours Timor-Leste time on 12th December 2010. 

Applications should include a covering letter and a detailed resume of no more than 7 pages. All

Applicants must also complete the Competency Framework Matrix below delineating how they have met the requirements. We do not expect that you would just cut and paste from your resume but rather explain concisely and succinctly how you have met these competences, possibly providing brief examples etc. 

Only short-listed candidates will be contacted. 

Competency Framework for the Collections Revenue Adviser (International) 

Competencies

 

Please describe how you have met these

Competencies

At least a Bachelors Degree in Accountancy, Finance or Economics (a post graduate degree is preferred e.g. an MBA or an MSc in Accounting or Finance) together with a professional recognized accounting qualification (e.g. CPA, ACCA, CMA, CA etc.).

 

 

 

At least 12 years experience in experience in tax debt recovery and non lodgement processes. Experience in World Bank/IDA-assisted project in the government sector would be a distinct advantage.

 

Demonstrated computer literacy skills in the operation of Microsoft Office Outlook, Word, Excel, Power Point and related accounting software.   

 

 

Demonstrated work experience in a developing country context and in a multi cultural setting. 

 

 

Familiarity with the operations of central government bodies financial and accounting procedures would be an advantage.

  

 

Understanding of government systems and processes, including integrity systems, customer service culture, and systems and processes to promote accountability and transparency.

  

Demonstrated knowledge and skills in capacity building methodologies, including preparing and running training sessions and workshops, and providing structured on-job training.

 

Excellent oral and written communication skills and proficiency in English and willingness to learn Tetun, Portuguese or Bahasa.

  

 

 

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