Revenue Collections Adviser - International
Planning and Financial Management Capacity Building Program (PFMCBP)
Location: Dili, Timor-Leste
Last Date: June 10, 2011
Email: firstname.lastname@example.org (Reference:
and Financial Management Capacity Building Program
Collections Adviser - International
strengthening the operational capacity of the Collections Unit of the
National Directorate of Domestic Revenue (NDDR), by providing technical
support; operational assistance; and undertaking training and capacity
building initiatives in debt recovery and non-lodgement processes.
Director General for Revenue and Customs through the Senior
Management Adviser (SMA), Revenue and Customs
National Director, NDDR
Small & Large Business Department Heads
Compliance Section Manager
1st July 2011 to 30th June 2012
Ministry of Finance, Dili, East Timor
Bachelors Degree in Accountancy, Finance or Economics (a post graduate degree is
preferred e.g. an MBA or an MSc in Accounting or Finance) together with a
professional recognized accounting qualification (e.g. CPA, ACCA, CMA, CA etc.);
At least 12 years’ experience in tax debt recovery and non-lodgment processes.
Experience in World Bank/IDA-assisted project in the government sector would be
a distinct advantage;
Demonstrated computer literacy skills in the operation of Microsoft Office
Outlook, Word, Excel, Power Point and related accounting software;
Demonstrated work experience in a developing country context and in a
Familiarity with the operations of central government bodies financial and
accounting procedures would be an advantage;
Demonstrated understanding of government systems and processes, including
integrity systems, customer service culture, and systems and processes to
promote accountability and transparency;
Demonstrated knowledge and skills in capacity building methodologies, including
preparing and running training sessions and workshops, and providing structured
Excellent oral and written communication skills and proficiency in English and
willingness to learn Tetun, Portuguese or Bahasa.
The Ministry of Finance of the Government of the Democratic Republic of Timor-Leste
is looking to recruit a Collections Revenue Adviser for its Planning and
Financial Management Capacity Building Program (PFMBP).
The PFMCBP aims to strengthen capacity in the Ministry of Finance for prudent,
effective, and accountable planning and management of public finances to promote
growth and poverty reduction.
Funded by a grant
from the International Development Association and a World bank administered
multi-donor trust fund (with contributions from AusAid, EC, Irish Aid, New
Zealand and Norway), the PFMCBP is a five year coordinated program of targeted
capacity building in planning and financial management. The Program started in
late 2006, and is scheduled to be extended until 30th November 2012.
PFMCBP provides technical assistance to sustainably strengthen planning,
budgeting, public expenditure management and revenue administration for growth
and poverty reduction, with emphasis on efficiency, effectiveness,
accountability, integrity, service culture, and transparency.
assisted the Government of Timor-Leste take forward an important reform agenda.
Key achievements include implementation of a major reorganization of the
Ministry of Finance; strengthening public expenditure management through
simplification and strengthening of treasury systems and processes, and
increased delegation of authority to line ministries; improved revenue
management, including increased transparency in tax administration and
reinforcing Petroleum Tax administration; and a gradual improvement in
macroeconomic planning. There are important challenges ahead as the Ministry of
Finance implements a strong reform program in a capacity constrained
environment. PFMCBP itself has a challenge to build capacity and enable an
increased transfer of responsibility to Timorese public servants.
The Ministry of
Finance is responsible for the strategic management of PFMCBP, through its
Senior Management Committee chaired by the Minister of Finance. There is a
dedicated Program Implementation Unit that is responsible for day-to-day program
management and implementation which has been integrated recently into the newly
established Directorate General Corporate Services. A Supervisory Committee of
donors to PFMCBP, also chaired by the Minister of Finance, provides regular
oversight on program implementation and achievements. The World Bank is
responsible for program supervision, to ensure it is aligned with agreed
objectives and financing agreements.
A 2010 Mid-Term
Review of the progress of the PFMCBP within the Ministry of Finance, and a
follow-up World Bank Mission to assist in formulating a strategic plan for the
General Directorate of Revenue and Customs, indicated that more work is needed
in strengthening collection enforcement policies and procedures to help reduce
the level of outstanding debt and to identify recalcitrant taxpayers who fail to
comply with lodgment requirements of the tax laws. The Review recommended (i)
conduct a comprehensive review of collection enforcement policies and
procedures; (ii) develop a Collection Enforcement Procedures Manual, and (iii)
develop a Collection Enforcement Training Program.
The review of
collection enforcement procedures has been conducted; new procedures and a
training program have been developed. The Collections Revenue Adviser is
expected to play a key role in implementing the recommendations of the review
and associated training. In addition, draft legislation to enhance tax
enforcement powers, including collection powers, is currently before government.
Collections Adviser will work with the Director General for Revenue and Customs,
National Director of Domestic Revenue (NDDR), the Senior Management Advisor for
Revenue and Customs, Lead Domestic Revenue Adviser, relevant National staff
within the NDDR, and other Advisers across the Ministry on the following:
Primary Function: Capacity
Building of counterpart
Capacity building of counterparts through on the job training, formal training,
coaching and mentoring;
Evaluation of capacity building outcomes and adjustment of strategies as
Secondary function: Capacity
building directed at the NDDR level
Strategic plan for NDDR is implemented
Conduct formal and on-the-job training for NDDR Collections staff in procedural
Provide assistance and mentoring in capacity building Collections staff in the
areas of professionalism, accountability and transparency;
Implement performance indicators and standards to measure the progress of
Tertiary function: Undertake
line functions as necessary, supporting the Director General of Revenue and
Customs and the NDDR in their day-to-day management of the Directorate.
Help ensure the efficient operations of the NDDR;
Perform such other supporting tasks, both administrative and technical in
nature, to enhance the operations of the NDDR, and as will be required by the
PFMCBP and the Ministry of Finance.
Prepare and agree on an Assignment Work Plan, with specific timelines and
expected outcomes within 4 weeks of commencement.
Prepare Quarterly Progress Reports against the agreed Work Plan for presentation
to the National Director of Domestic Revenue, the Senior Management Adviser
(R&C) and the Senior Program Manager - PFMCBP.
Assist with the integration of an integrated collections area as recommended by
the Mid-Term review.
Support and mentor staff in developing their capacity to efficiently carry out
debt recovery activities and non-lodgment procedures.
Provide assistance and support in operational tasks including debt recovery and
Develop/modify model processes for dealing with non-lodgment and debt recovery
in conjunction with NDDR staff.
Implement strategies to train staff to address issues associated with
non-lodgment of tax returns, forms and associated documentation and
non-compliance with formal requests for information.
Train National staff to prepare files for referral to Tax Counsel for
Support senior management in making any approved organization structure changes,
developing staffing proposals, duty statements etc.
Support senior management and staff to review, simplify and streamline operating
procedures and user manuals, and to modify manuals when new legislation is
The Adviser will provide an End
of Assignment report to the Senior Program Manager and Senior Management
Adviser, with a copy to the National Director of Domestic Revenue, no later than
10 working days prior to the end of contract.
the Revenue Collections Adviser will be assessed by the Director General for
Revenue and Customs and the Senior Management Adviser in collaboration with the
Senior Program Manager - PFMCBP in accordance with the performance review
framework for advisers in the PFMCBP.
There is a
probation period of three months.
Please visit our
and go to ‘Employment Opportunity’ to learn about our recruitment process and
your application requirements including how to address the Selection
Criteria in your application.
to be sent to our Programme Implementation Officer-PFMCBP at email address,
no later than 17:00 hours (Timor-Leste time) on Friday, 10 June 2011.
Applications should include a covering letter and a detailed resume of no more
than 7 pages. All Applicants must also complete the Competency Framework Matrix
below delineating how they have met the requirements. We do not expect that you
would just cut and paste from your resume but rather explain concisely and
succinctly how you have met these competences, possibly providing brief examples
short-listed candidates will be contact
Competency Framework for the Collections Revenue Adviser (International)
Please describe how you have met these
a Bachelors Degree in Accountancy, Finance or Economics (a post graduate
degree is preferred e.g. an MBA or an MSc in Accounting or Finance) together
with a professional recognized accounting qualification (e.g. CPA, ACCA,
CMA, CA etc.).
At least 12
years’ experience in tax debt recovery and non-lodgment processes.
in World Bank/IDA-assisted project in the government sector would be
Demonstrated computer literacy skills in the operation of
Microsoft Office Outlook, Word, Excel, Power Point and related accounting
Demonstrated work experience in a developing country context and in a multi
Familiarity with the operations of central government bodies financial and
accounting procedures would be an advantage.
understanding of government systems and processes, including integrity
systems, customer service culture, and systems and processes to promote
accountability and transparency.
knowledge and skills in capacity building methodologies, including preparing
and running training sessions and workshops, and providing structured on-job
and written communication skills and proficiency in English and willingness
to learn Tetun, Portuguese or Bahasa.
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