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Innovations Country Manager - India

Concern Worldwide
Location: Bhubaneswar, India
Last Date: October 4, 2010

Innovations Country Manager– New Vacancy



Concern Worldwide is an Irish-based non-governmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries.

Job Title: Innovations Country Manager (ICM)

Reports to: The Innovations Country Manager (iCM) reports to the Project Director (PD) – Innovations for Maternal, Newborn & Child Health (Innovations).

Direct reports: All Innovations country staff (technical and administrative). At present, that includes 2 Program Support Officers, 1Finance and Grants Officer; and 1 Administrative staff person.

Based in: Concern office in Bhubaneswar (Orissa, India), with travel within the country, and to other countries as necessary.

Grade: Grade: Mid C to Mid D

Contract Length & Status: Two year contract initially Accompanied

Job Background and Purpose:

Job Background

Nearly 10 million children die each year before they reach the age of five.

Nearly a half million women die each year from pregnancy or as a result of childbirth.

Most of these deaths can be prevented. Simple, low cost measures are available to save millions of lives. However these are failing to reach those who need them most because of a variety of challenges including shortages of trained staff, cultural misperceptions, quality of care, distance to health facilities, and the costs of services and medicines.

Innovations is designed to complement the national efforts of six countries to achieve the 2015 Millennium Development Goals of reducing by two thirds the mortality rate for children under five years (MDG 4), and reducing by three quarters the maternal mortality ratio (MDG 5). Innovations is taking a completely new approach to identify, test and implement new ideas to overcome well-known and significant health delivery challenges, by tapping into fresh ideas from unheard voices from outside the health sector.

Concern Worldwide US received a five-year US$41m grant from the Bill & Melinda Gates Foundation (BMGF) to support the development and field testing of bold and innovative ways to overcome barriers to delivering proven maternal, newborn, and child health (MNCH) solutions in six countries in Africa and Asia. In 2009, the project commenced in Malawi, India and Sierra Leone.

This is a high profile and innovative initiative for Concern and we seek talented, dynamic and experienced managers.

More details are available at

Job Purpose

The Innovations Country Manager (iCM) is responsible for ensuring that Innovations attains its goal of contributing to the wide coverage of equitable MNCH interventions in the country through the realization of scale-able innovations that solve key implementation problems. The iCM is a senior manager who will build and lead the Innovations country team, manage all aspects of Innovations in the country, represent Innovations to key external stakeholders, build key relationships and partnerships, promote innovation and entrepreneurship, and deliver on objectives and milestones within agreed budgets and timelines.

As a key member of the Innovations Global Team (iGT), the iCM will provide timely information, reports and learning from the country; ensure good stewardship of all resources; track progress; and participate in key local and international meetings. The iCM will also undertake other duties assigned by the Director in conjunction with Innovations and changes therein.

Main duties & Responsibilities:

External Relations

In collaboration with the Country Director, liaise regularly with Orissa Government health authorities at state level (and, as appropriate, district level) to keep them abreast of implementation progress and issues of program and policy significance

Engage counterparts in the UNICEF Orissa field office in strategic decision making related to implementation and the use of data for action

Proactively seek and actively participate in fora that link the Innovations Initiative to the broader development community in Orissa

Support country-specific advocacy efforts related to the testing of innovations in MNCH and the scale-up of successful innovations for national impact

Innovations Phase 1 Pilot Project Implementation:

Oversee :

The development of a project framework for the winning idea

The process of identifying and short-listing suitable agencies/organizations to submit proposals for implementation and research,

The contracting of agencies/organizations for testing and implementing the ideas,

The establishment of rigorous mechanisms for quality control and grant management on the part of the Innovations country team during implementation

The establishment of risk management, transparency and complaint mechanisms

The monitoring, evaluation and learning and assessment of scale up readiness of tested models

The ongoing development of a learning framework for the initiative.

Innovations Phase 2

Oversee efforts to promote and track the uptake and testing of non-winning ideas (from the Innovations Phase 1 competition).

Provide management oversight for strategies used to identify priority problems that require innovative solutions (This may or may not include research on implementation barriers and identification of a challenge area, as was done in Phase

1). Lead the Innovations country team in efforts to strategically engage “unheard voices” in generating innovative ideas to address priority MNCH service delivery barriers

Proactively seek engagement from a diverse group of partners that will support the Initiative.

Coordinate processes to identify the most innovative ideas for field-testing.

Liaise with an array of stakeholders and partners on implementation of Phase 2 ideas


Lead the development of the Innovations country plans, managing key risks

Initiate and develop plans in consultation with the Country Director and with a broad range of stakeholders to help Identify and address issues of strategic and operational significance

Prepare high quality monthly and annual reports, and other updates as required


Lead the provision of day-to-day operational guidance and support

Structure and resource appropriate technical and functional support in consultation with the Project Director and Country Director for Concern India.

Lead the development and/or local contextualization of operational guidelines, including contracts, sub-grants, risk management, procurement and logistics within the framework of Concern’s guidelines.


Using the existing Concern Worldwide India systems framework, develop, monitor and oversee the evolution of key systems that best support the delivery of Innovations

Lead the implementation of relevant organizational and Innovation-specific policies

Plan and organize administration, logistics, IT and other systems support

Financial Management

Using the existing developed financial procedures within Concern Worldwide India, plan and manage the Innovations country budget and expenditure, including review and revisions of the budget with the Finance & Grants Officer

Ensure that activities are managed in accordance with approved budgets

Ensure financial reports are in line with agreed guidelines and timelines and within the financial framework of Concern’s operations in India as set out by the Country Director.

Review monthly financial reports to monitor expenditure and variances, agreeing prompt action where required

Human Resources Management

Lead and develop the Innovations team in Orissa

Under the leadership of the Director and in consultation with the Concern India HR Officer, plan and execute the recruitment of staff

Ensure that systematic Performance and Development Reviews (PDRs) are undertaken and documented for all direct reports and are in keeping with the guidelines of Concern India.

Review and support staff development in consultation with the Project Director

Ensure adherence to the organizational P4 & C3 policies across Innovations


In close collaboration with the Country Director, develop and effectively deliver a media and communications plan for Innovations

Serve as the primary focal point with the media for Innovations

In close consultation with the Country Director, establish and maintain strong external relationships with government, donors, multi-laterals, other NGOs, private sector organizations and community groups

Develop good communications systems across the Innovations Team and Concern Country Team

Develop new and engaging methods to communicate developments within the initiative

Support and work closely with the Innovations National Advisory Group (iNAG)

Represent Innovations in-country

Person specification


specification: 1. Masters degree and/or substantial management experience in the development sector

2. At least 4 years relevant senior management and/or program management experience at State and/or country level

3. The ability and reputation to champion the project to national level stakeholders

4. Experience of negotiating with government, multilateral, bi-lateral and national level organizations and leaders

5. Proven people management experience, including the ability to motivate, develop and harness the skills of a multidisciplinary team, and work as part of a dynamic global team

6. Strong leadership qualities, including the ability to innovate, take risks, manage change and effectively apply learning

7. Demonstrated ability to make sound decisions and provide leadership in pursuit of Concern’s organizational goals of innovation, influence and impact

8. Excellent organizational and planning skills, ability to prioritize a diverse and heavy workload, and meet tight deadlines

9. Experience of representation with the media, including developing communications strategies and plans

10. Strong interpersonal, networking, communications (written and verbal in English), problem solving and analytical skills

11. Willingness to travel regularly, including to challenging locations

12. Commitment to the core values and vision of Concern Worldwide, and empathy with Concern’s ethos, values, strategy and longer term objectives.

Highly desirable:

1. Experience in the private sector

2. Research, monitoring and evaluation experience

3. Experience of developing and delivering innovative projects, including a passion for innovation and creative problem solving

To Apply: Please apply by sending;

1. Curriculum Vitae

2. One to two-page letter outlining how your experience meets the person specification and including details of your current salary

All applications should be submitted through our website at by Monday October 4, 2010.

Concern Worldwide is an international, non governmental, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries.

Founded in Ireland in 1968, Concern works in 30 countries throughout Africa, Asia and the Caribbean with a team of 3,600 personnel providing emergency relief and long-term assistance in the areas of education, health, livelihoods and HIV & AIDS.

Concern has a Staff Code of Conduct and a Programme Participant Protection Policy which have been developed to ensure the maximum protection of programme participants from exploitation and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organization, and the standards of behaviour expected of them. In this context staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Programme Participant Protection Policy and the Concern Staff Code of Conduct as an appendix to their contract of employment. By signing the Programme Participant Protection Policy and the Concern Staff Code of Conduct candidates acknowledge that they have understood the contents of both the Concern Staff Code of Conduct and the Programme Participant Protection Policy and agree to conduct themselves in accordance with the provisions of these.

Concern receives a substantial amount of funding from external donors each year. Increasingly donors are introducing requirements whereby future funding is conditional on Concern ensuring that the names of any new employee or volunteer do not appear on terrorism lists generated by the European Union (List of person, groups and entities to which Regulation (EC No. 2580/2001 applies), the US Government (Office of Foreign Assets Control list of specially designated Nationals and Blocked Persons) and the United Nations (Consolidated List).

Any offer of employment (either paid or voluntary) with Concern Worldwide will not be made pending a clearance check being conducted on the applicant. For additional information please consult our web site or contact the Human Resource Division in our Head Office. By submitting a formal application for paid or voluntary employment to Concern, you agree to Concern carrying out a clearance check as outlined above and that Concern will not proceed to recruit you should your name appear on any of the aforementioned lists.

Concern Worldwide is an equal opportunities employer.


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