Terms of Reference: External Evaluation of the Integrated Service Delivery
& Rights based programme in Brick Kilns of (N) 24 Parganas, West Bengal
Location: West Bengal
Last Date: October 25, 2010
Email: email@example.com (Reference:
of Reference: External Evaluation
of the Integrated Service Delivery& Rights based programme in Brick
Kilns of (N) 24 Parganas, West Bengal
by GOAL India.
Evaluation Terms of Reference, October 2010
GOAL is an international
humanitarian organization dedicated to alleviating the suffering the poorest of
the poor. GOAL in India supports the overall mission of the organization by
implementing poverty alleviation programmes in West Bengal , through
partnerships with national NGOs with the objective of building the capacities of
the poorest of the poor towards self sustenance and self determination, while
simultaneously reducing their vulnerability to crises, neglect, abuse and
exploitation. GOAL India is committed to eradication of poverty in all forms:
social, economic, cultural, political etc and has strategized investment in area
based integrated programmes to address the multiple needs of individuals,
households and communities in underdeveloped urban and rural areas of West
Under the framework of the Country
Strategic Plan (2007-2011) , GOAL India has been implementing the Integrated
Service Delivery & Rights based Programme in Brick Kilns of (N) 24 Parganas,
West Bengal. Refer Annexure I for project summary.
The Country Strategic Plan
(2007-2011), makes a commitment to an evaluation which will focus on “the
poverty impacts of the CSP 2007-2011” . To maximise the utility of such an
evaluation, this evaluation needs to be carried out before the end of the
current plan / programme period 2007-2011.
The Primary audience for the
evaluation will be the GOAL India Management team, while the secondary audience
will include the GOAL India national partner organizations, GOAL HQ and Irish
Aid, other audiences will include local stakeholders.
The purpose of this evaluation is to
provide GOAL India with an independent, evidence –based assessment of how the
programme strategies adopted by GOAL India for the Integrated Service Delivery &
Rights Based programme in Brick Kilns has contributed to reducing the poverty
and vulnerability of targeted communities . The assessment will help inform the
development of a performance based GOAL India support strategy for the
development of poverty alleviation programme in India beyond 2011 and contribute
to how GOAL India partners might strengthen their programming.
The evaluation will focus on the
contribution that the Integrated Service Delivery & Rights Based programme in
Brick Kilns has made to poverty reduction and what the stakeholders ( partners
and communities) have achieved with the support provided by GOAL India. The
overarching question for the evaluation will thus be :
“To what extent has the Integrated
Service Delivery & Rights Based Programme for Brick Kilns contributed to
reducing poverty and vulnerability”?
In respect to this question, the
evaluation will provide an assessment based upon outcomes and achievements of
the Integrated programme. The assessment will examine in detail qualitative and
quantitative evidence from a substantive and representative sample of the brick
kilns in (N) 24 Parganas. In assessing performance, the evaluators will take
cognisance of the theory of change, results’ framework and strategy for poverty
reduction as stated in the GOAL India CSP 2007-2011.
recommends that the evaluation will use the OCED-DAC evaluation criteria of
relevance, effectiveness, efficiency and sustainability.
As appropriate , assessments against these criteria will be backed by evidence
of outcomes at the immediate and/or intermediate objective levels. Assessments
will refer to the annual proposal of the Integrated service Delivery & Rights
Based Programme in Brick Kilns in Barasat (I) & (II) blocks, (N) 24 Parganas.
Key questions for consideration
1. To what extent is the Integrated
Service Delivery & Rights Based Programme in Brick Kilns a relevant response to
the multi-dimensional aspects of poverty and vulnerability ?.
2. To what extent has the
Integrated Service Delivery & Rights Based Programme in Brick Kilns been
effective ( immediate and intermediate outcome levels) in helping reduce poverty
and vulnerability through supporting responses to crises, strengthening the
development of workers and improving access to resources and services?
3. To what extent did the
Integrated Service Delivery & Rights Based Programme in Brick Kilns , informed
by situational analysis and policies , focus on the achievement of results,
accountability and the measurement of longer term impacts?
4. To what extent has the programme
involved the targeted communities ( workers, brick kiln owners and their staff)
and local stakeholders at the village, Gram Panchayat, Block and district
level thereby helping strengthen programme participation and ownership in the
delivery of poverty and vulnerability focussed programme?.
5. What factors have enabled the
Integrated Service Delivery & Rights Based Programme in Brick Kilns to deliver
efficiently on the strategic objectives as elaborated in the project proposals
6. To what extent has the
Integrated Service Delivery & Rights Based Programme in Brick Kilns been
efficiently managed by GOAL India and its partners?
7. Is there any evidence that the
benefits resulting from the GOAL India funding support are likely to be
document will not clarify exhaustively the methodology to be undertaken by a
consultant(s) in carrying out this evaluation; it will be the responsibility of
each interested consultant to identify how s/he/they would propose to undertake
the assignment and bench mark it against internationally recognised best
The following are to be borne in
overall objective of the evaluation framework is to examine the extent to which
the Integrated Service Delivery & Rights Based Programme in Brick Kilns has been
able to promote improvements specifically related to coverage of interventions
and quality of outcome.
Adhering to the logic model/ results based management approach , the results of
the assessment shall not only be used to flag what the initiative has achieved
but also shall provide diagnostic insights into the processes and comment on the
In consonance with the implementation design, a
design is proposed
wherein both quantitative and qualitative components are used to assess the
results and outcomes.
Mix design will be followed for the quantitative component and
quantitative findings will be substantiated with the qualitative findings to
assess the overall impacts. Also, to make the design more robust it is proposed
to have the comparison group during the assessment so that the
impact can be attributed to the project.
key objective of the assessment will be to measure and compare changes in key
project indicators. To measure changes, which could have occurred due to project
interventions, sample size should be statistically adequate to identify and
measure those changes.
make the evaluation effective, the output should necessarily present a
synthesis of the “What (& why) is happening”, “What (& why) had happened” and
“What (& why) can happen” i.e. Present, Past and Future.
There is significant prior documentation pertaining to the programme, in the
form of proposals, monitoring reports etc. All of this documentation will be
made available to the consultants for reference.
Fieldwork will be required to facilitate the consultant(s) to arrive at a
conclusion pertaining to each of the matters outline above. Staff members of
GOAL India and of Partner organizations will be readily available to offer views
and ensure efficient implementation of the evaluation fieldwork.
assessment will employ participatory tools and skills to facilitate discussions.
outputs of this evaluation process will be;
detailed report that outlines progress made in relation to set objectives,
including the findings, analysis, key lessons and recommendations. The report
will also outline key challenges and emerging opportunities for GOAL India and
the respective GOAL India partners. The findings will be supported by
quantitative and qualitative evidence related to outcomes.
Provide specific recommendations on the future direction of the Integrated
Service Delivery & Rights Based Programme in Brick Kilns with specific
reference to the latest best practice.
Recommendation of appropriate methodologies and indicators for measuring the
impact of the Integrated Service Delivery & Rights Based Programme in Brick
Kilns as well as a review of current methodologies and indicators.
report will be expected to include
clear justifications for the choices and recommendations proposed. These
should include short term and long term recommendations.
The consultant(s) will be expected
to formally present a draft report to GOAL India within two weeks of
concluding the evaluation fieldwork. The presentation should highlight major
findings and observations and core recommendations. The formal presentation
will afford GOAL India, the opportunity to comment on the evaluation findings
and suggest final amendments.
Subsequently, a final report will be
expected from the consultant(s) within one week of the presentation/
receipt of feedback from GOAL India on the draft report.
is envisaged that the entire process, including fieldwork, documentation and
presentation of evaluation findings will be completed in not longer than 40
The evaluation is planned to
commence on the 1st week of November, 2010 and a report submitted by
10th of December, 2010.
7. PROPOSAL DOCUMENTS TO BE
All interested consultants are
requested to submit a document tendering for this assignment. Each tender
should provide detail on the following:
consultant’s understanding of the TOR
Proposed methodology to be adopted in achieving TOR
Time frame for completion of task
Proposed team for the assignment with their CVs.
Non-financial resources required (e.g. transport, personnel time, administrative
Preferred payment schedule.
references (One of your own choice and the other from your last
Proposed budget; including an overall
quotation in Indian Rupees for all the services to be provided and must itemize
inclusive day rate for (professional and administrative)
An amount for
per diems (daily subsistence allowance) if applicable.
Any other cost
indicating the nature of such costs.
Summary of the
total costs for the services proposed.
Please note that , costs for proposal preparation and of
negotiating a contract, including travel cannot be reimbursed as a direct cost
of the assignment.
The detailed proposal
will be sent to GOAL India
by the 25th
of October,2010 either through e-mail at
firstname.lastname@example.org with subject line marked as “ GI Integrated Service
Delivery & Rights Based Programme in Brick Kilns –Evaluation 2010 – Proposal”
or through post , addressed to “The Administrator” , GOAL India , 39-
Hindustan Park, Kolkata -700029. Please inscribe on the outside of the envelope
in bold “GI Integrated Service Delivery & Rights Based Programme in Brick Kilns
–Evaluation 2010 – Proposal”
8. Proposal Evaluation and
proposal will be evaluated based on the following criteria
Known reliability in
delivery of timely and quality services
experience, field specific and thematic
understanding of the evaluation proposed
Summary of the
Integrated Service Delivery &
Rights Based Programme in Brick Kilns:
The Integrated Service Delivery &
Rights Based programme in Brick Kilns was initiated in 2006 with Narayantala
Mass Communication Society (NMCS). GOAL India identified the brick making
industry in 2006 as one of the areas where the largest number of poor are
seasonally engaged to produce bricks for the expanding construction needs of a
rising economy. The GOAL supported project for workers in brick kilns, began in
2006 in 10 kilns in Barasat II block of (N) 24 Parganas to provide education,
health and psychosocial services to children and adults.
expanded to a further 5 kiln communities in 2007 to increase the connection
between the project and kiln workers.
2008, GOAL enhanced its persuasion strategies and established direct linkage
with Government Departments to ensure entitlements of the migrant communities.
In 2008, GOAL conducted an internal evaluation, and redesigned the programme to
create more impact in the lives of the migrant communities.
From the evaluation, it was
experienced that the primary issue behind sustainability is the complex nature
of stakeholder involvement in the high profile but completely unorganized and
non-regulated industry. The vulnerable state of workers employed in the brick
kilns are due to a combination of factors. Among the many, the following are
1. The Individuals themselves are
unaware of their own rights and entitlements.
2. They are compelled by poverty to
3. Policy and judicial inadequacies
in implementation of constitutional enactments.
4. Corrupt and indifferent
5. Inadequate civil society action.
Learning from the evaluation, the
project was scaled up to another 10 kilns to pilot the replication of the
successful initiative along with two new implementing partners, Kotalipara
Development Society (KDS) and Barasat Unnayan Prostuti (BUP). The
objectives of the project
expansion to further 10 kilns communities in 2009 were to increase service
coverage, but importantly to broaden the presence and base of civil society to
leverage changes in the kilns.
In concluding the 2009 phase & fourth year of the programme, workers in 25 kilns
were being supported to meet their education, health and entitlements needs
through three implementing partners. The programme has been further upgraded to
include 10 more kilns in 2010, bringing the total number of kilns under the
programme to 35 in Barasat (I) & (II) Blocks of (N) 24 Parganas.
The conditions experienced by
individuals and families residing and working in the brick kilns are akin to a
modern form of slavery or bonded labour.
Children and women happen to be the
worst sufferers. They continue to live in morbidity due to different
occupational and health hazards arising from long hours of back breaking work,
inadequate nutrition, improper hygiene, inadequate access to sanitation and
drinking water, unsafe deliveries, occurrence of reproductive tract infections,
anaemia, smoke inhalations during cooking etc. Women and children in particular
are also exposed to risks of sexual abuse.
GOAL India is committed to
addressing the needs of the poorest of the poor and making appropriate,
measurable and sustainable improvements in their knowledge,
achievements, life chances and life
quality. GOAL India realizes that it is not for the organisation to directly
support all those who are being abused and exploited, it can however deliver a
model of intervention that offers solutions to the complexities and one that
will inspire replication for others.
OUTCOMES TO BE MEASURED AT THE END OF 2010.
There will be 50%
reduction in the incidence of water borne diseases among kiln residents
across 25 kilns arising from 90% of residents having access to clean water
and sanitation facilities.
Number of cases of prevalent
diseases (water borne) within a defined time period in target population.
Project records will
demonstrate improved health among all residents at the 35 kilns and, in
particular, improved health and survival among pregnant women, new born
babies and children under-six years residing at the project kilns.
% of Individuals who perceive
an improvement in health status since the same time last year. [Consistent
with GOAL Core Indicator 1.1]
The proportion of morbidity in
children U6 attributed to a specific disease or cause. [Consistent with GOAL
Core Indicator 7.4]
Percentage of women who
attended at least 2 ANC visits before delivery and 1 PNC visit following
Percentage of population with
knowledge of at least two ways of prevention of HIV. [Consistent with GOAL
Core HIV Indicator 4.1]
Percentage of population who
indicate that they would support / accept community member who was living
with HIV [Consistent with GOAL Core Health Indicator 4.2]
All babies born to Indian
families residing in the kilns will be recognised citizens of India with the
full rights and entitlements of any citizen
Percentage of children with
birth registration certificates.
80% of the children (6-14 years)
will be functionally literate, having basic reading, writing and arithmetic
Standardised tests reveal a
minimum of 80% of participating children are functionally literate in
accordance with standard definitions of functional literacy.
20% of the children (6- 10
years) will be mainstreamed in formal primary education.
By 2010, at least 20% of the
children supported through the project are in formal education
Reports of sexual exploitation
of adolescent children (11-18 years) will have reduced by 60%.
Reports of incidence of sexual
exploitation reduced by at least 60 % by 2010.
Children (under 10 years)
residing in 50% of the
brick kilns covered under the programme will
not be engaged in child labour.
50% of project kilns not
engaging children under-10 years in brick production by 2010.
Protection groups will have increased number of reported cases of sexual
exploitation and improved self protection and initial case management
80% of the total children
participate in the child protection group meetings.
80% of the children are aware
about and refer to the personal safety protocol designed by the project.
adults will be functionally literate (have basic reading, writing and
Standardised tests will be
reveal a minimum of 80% of participating adults are functionally literate in
accordance with standard definitions of functional literacy.
workers in 50% of kilns covered under the programme will be employed on the
basis of fixed working hours and will be in receipt of at least minimum
standard wages for their labour.
Wage registers at the brick